Privacy Policy

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Last updated: 7 November 2026

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Whanganui Flooring Limited (“we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and your rights under the Privacy Act 2020.

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What we collect

When you contact us or request a quote, we collect the details you give us, which may include:

• your name, email address and phone number
• your project address
• details about your project, such as the type of flooring, approximate area and any notes you include

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When you visit our website, we use Google Analytics to understand how people use the site, such as which pages are visited, how long people stay, the type of device and browser, and roughly where visitors are (city or region). This information is collected using cookies and doesn’t identify you personally.

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How we use your information

We use the information you send us to:

• respond to your enquiry
• arrange a site visit and prepare a quote
• carry out and manage any work you engage us for
• keep a record of our dealings with you

We use website analytics to improve our website and understand what our customers are looking for.

We don’t sell your personal information, and we don’t use it for marketing unless you’ve asked us to keep in touch.

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Who we share it with

We only share your information when we need to in order to provide our services, for example:

• with suppliers, where needed to order products for your project
• with service providers who help us run our business

Some of these providers store information outside New Zealand, including in the United States. We use well-established providers that apply strong security and privacy protections.

We may also disclose information where the law requires it.

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Storage and security

We take reasonable steps to keep your personal information secure and protect it from loss, misuse or unauthorised access. We only keep it for as long as we need it for the purposes above, or as required by law.

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Cookies

Our website uses cookies for analytics. You can block or delete cookies through your browser settings. The website will still work if you do.

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Your rights

You have the right to ask for a copy of the personal information we hold about you, and to ask us to correct it if it’s wrong. To make a request, contact us using the details below. We’ll respond as soon as we can, and within 20 working days.

If you’re not satisfied with how we’ve handled your information, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

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Contact us

Whanganui Flooring Limited
4/14 Rakau Road, Castlecliff, Whanganui
Phone: (06) 345 1820
Email: troy.whanganuiflooring@gmail.com

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